Privacy Policy

Information we collect and use

When you submit an estimate request, V and V Auto Body LLC collects your name, phone number, email, any vehicle or damage details you provide, and uploaded photos. We use this information to review and respond to your request and manage the repair inquiry.

Your vehicle photos

Photo estimates are stored for staff review and are not displayed in the public gallery. We do not use them as public marketing photos without your permission. Staff can access these requests through a restricted management area.

SMS and Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

When you have consented to SMS communication, V and V Auto Body LLC may use your mobile number to communicate about customer-initiated estimate requests, appointments, repair status, vehicle pickup, and customer service. SMS consent is optional and is not a condition of purchase or submitting an estimate request.

Message frequency may vary. Message and data rates may apply. Reply STOP to opt out of future SMS messages. Reply HELP for assistance, or call (310) 477-5588.

Your information and service providers

Your personal information will not be shared with third parties for marketing purposes. We use service providers to operate the website, store submitted information and photos, and deliver estimate email notifications. The SMS opt-in data and consent restrictions stated above apply.

Contact us

To ask about your information or request its removal, contact V and V Auto Body LLC at (310) 477-5588 or 11656 W Olympic Blvd, Los Angeles, CA 90064. Please do not include sensitive documents in uploaded photos.